How can we help?
Answers for Elevator Legends players. If yours isn't here, send us a message.
Frequently asked
How is my progress saved?+
Your progress is saved on your device. Deleting the app deletes your progress, so keep it installed if you want to continue where you left off.
My progress disappeared. Can you restore it?+
Because we don't collect any data or use accounts, we can't restore progress from our side. If you use iCloud device backups, restoring a backup may bring it back.
Which devices are supported?+
Elevator Legends runs on iPhone and iPad. Check the App Store listing for the minimum iOS version.
How do I change the language?+
The game follows your device language (English or Spanish). On iPhone, go to Settings › Elevator Legends › Language to change it for the game only.
Is the game really free?+
Yes. There are no ads, purchases or subscriptions.
Do you collect my data?+
No. The game doesn't collect personal data and has no accounts. Read the Privacy Policy for details.
I found a bug. What should I send?+
Use the form below. Tell us your device, iOS version and what happened just before the bug. A screenshot helps a lot.